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If you're having trouble signing in to your Google, Facebook, or Microsoft accounts, check out the relevant help guide for your service.

• Google sign in help

• Facebook sign in help

• Microsoft sign in help

If you're able to access your social account but you're having trouble using it to access My Credit Sense, let us know 📧 and we'll help to get it working.

If you're not receiving our magic links ✨ when signing in with your email, try these troubleshooting steps:

1. Check for typos in the email you entered at my.creditsense.com.au

2. Check your email spam or junk folder

3. Check blocked contacts in your email account and remove any blocked contacts with creditsense.com.au in the email

4. Try signing in with a different email to confirm you can receive magic links ✨.

If you're still unable to access My Credit Sense, let us know 📧 and we'll do our best to get it up and running again for you.